The New Workforce - New Data, New Ideas, Aging Baby Boomers  (GRUMP)

4.00 CPE Credit Hours

In the new economy, managers are challenged by an aging workforce that is not retiring anytime soon. They may have planned to have financial and personal independence by now, but the economy has gotten in the way. The challenge now is to motivate and manage a complex workforce, with a core of baby boomers that are grumpy and disaffected. This course will provide managers, supervisors and executives tools for getting higher productivity, customer service and profitability from their existing workforce. It offers knowledge and understanding of the core motivational theories that work on boomers in particular and the modern workforce in general.

Departments and individuals that manage mixed generations

• Obtain tools for getting higher productivity, customer service and profitability from your existing workforce
• Knowledge and understanding of the core motivational theories that work

• Updated review of the interaction of the generations
• New data on the common values held by multiple generations that may surprise you
• Practical advice on the motivation and management techniques that work in today's economy